Charmo AI

We collect the following categories of information when you use Charmo AI:

What we do NOT collect: We do not sell, share, or use your conversations for advertising, training third-party AI models, or any purpose other than generating your in-app AI responses. We do not collect your location, contacts, photos, or financial information.

We use the information we collect exclusively to:

• Provide, operate, and improve the features of Charmo AI;
• Authenticate your identity and manage your account (where applicable);
• Process subscription payments through RevenueCat (where applicable);
• Respond to your support requests;
• Diagnose technical issues using anonymous crash reports;
• Comply with applicable legal obligations.

We do not use your data for advertising targeting, sale to data brokers, or any purpose not listed above.

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using personal data is:

• Performance of a contract — processing necessary to deliver the services you have requested (e.g., transcription, analysis);
• Legitimate interests — anonymous analytics and crash reporting to improve the app, where these interests are not overridden by your rights;
• Consent — where we explicitly ask for consent (e.g., HealthKit integration), you may withdraw it at any time.

We do not sell, rent, or trade your personal information. We share data only with the following service providers, solely to operate Charmo AI:

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Evren Haznedaroglu, Charmo AI's users, or the public.

Conversation history is retained while your account is active to provide continuity. You can delete individual conversations or your entire account at any time from within the app, and all associated data will be permanently deleted within 30 days.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you;
• Rectification — request correction of inaccurate data;
• Erasure — request deletion of your personal data ("right to be forgotten");
• Portability — receive your data in a structured, machine-readable format;
• Restriction — request that we restrict processing of your data;
• Objection — object to processing based on legitimate interests;
• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement industry-standard technical and organisational measures to protect your data, including:

• TLS 1.3 encryption for all data transmitted between the app and our servers;
• AES-256 encryption for data stored on our servers;
• Access controls limiting data access to authorised personnel only;
• Regular security reviews of our infrastructure.

No method of transmission or storage is 100% secure. If you believe your data has been compromised, contact us immediately at [email protected].

Charmo AI is not intended for users under 13 (or 16 in the EU). We do not knowingly collect data from minors. Contact [email protected] if you believe a minor has created an account.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where required by law, providing additional notice (e.g., an in-app notification or email). Continued use of Charmo AI after changes constitute acceptance of the revised policy.

We encourage you to review this policy periodically.

For privacy-related inquiries, data access or deletion requests, or any questions about this policy:

You acknowledge that this EULA is concluded solely between you and Evren Haznedaroglu, and not with Apple Inc. Evren Haznedaroglu is solely responsible for Charmo AI and its content. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to Charmo AI.

In the event of any failure of Charmo AI to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for Charmo AI to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Charmo AI.

Evren Haznedaroglu grants you a non-transferable, non-exclusive licence to use Charmo AI on any Apple-branded products that you own or control, subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions. You are permitted to use Charmo AI to engage in AI-powered conversations, track habits and moods, and receive personalised coaching responses.

You may not:

• Copy, modify, or distribute Charmo AI or any part of it;
• Reverse-engineer, decompile, or disassemble Charmo AI;
• Rent, lease, lend, sell, or sublicense Charmo AI;
• Remove or alter any proprietary notices or labels;
• Use Charmo AI for any unlawful purpose or in violation of any applicable laws or regulations.

The licence does not allow you to use Charmo AI on any device that you do not own or control, and you may not distribute or make Charmo AI available over a network where it could be used by multiple devices at the same time.

Certain features of Charmo AI are available only with an active subscription or one-time in-app purchase ("IAP"), processed through the Apple App Store. By purchasing a subscription or IAP:

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period;
• Your Apple ID account will be charged upon confirmation of purchase;
• Subscription management and cancellation are available via iPhone Settings → Apple ID → Subscriptions;
• No refunds will be provided for any unused portion of a subscription period, except as required by applicable law or Apple's refund policies;
• Price changes will be communicated in advance and are subject to your consent at renewal.

Payment processing is handled by Apple and is subject to Apple's Terms of Service. Evren Haznedaroglu does not store your payment card details.

You agree that Evren Haznedaroglu may collect and use technical data and related information — including but not limited to technical information about your device, system software, and application software — that is gathered periodically to facilitate the provision of software updates, product support, and other services related to Charmo AI.

Evren Haznedaroglu may use this information, as long as it is in a form that does not personally identify you, to improve its products and services. Full details are set out in the Privacy Policy above.

The app connects to our AI servers to generate responses. Server availability is not guaranteed at all times.

Charmo AI may enable access to third-party services and websites (collectively, "External Services"). You agree to use External Services at your sole risk. Evren Haznedaroglu is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such External Services.

By using Charmo AI, you acknowledge and agree that Evren Haznedaroglu is not responsible for any content, advertising, products, or other materials on or available from External Services. You further acknowledge and agree that Evren Haznedaroglu shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by use of, or reliance upon, any such content, goods, or services available on or through any External Services.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF CHARMO AI IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHARMO AI AND ANY SERVICES PERFORMED OR PROVIDED BY CHARMO AI ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. EVREN HAZNEDAROGLU HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO CHARMO AI AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

EVREN HAZNEDAROGLU DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED OR PROVIDED BY CHARMO AI WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF CHARMO AI OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN CHARMO AI OR SERVICES WILL BE CORRECTED.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL EVREN HAZNEDAROGLU BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE CHARMO AI, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF EVREN HAZNEDAROGLU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL EVREN HAZNEDAROGLU'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT OF FIFTY EUROS (€50.00).

Some jurisdictions do not allow the exclusion or limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you.

You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

This EULA shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions. Any disputes arising under or in connection with this EULA shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

If you are a consumer in the EU, you may also be entitled to pursue remedies under the laws of your country of residence.

For any questions regarding these terms, to report a violation, or for general support: